Package holiday accident claims: How to claim compensation.
If you’ve suffered an accident or illness during a package holiday abroad, you may be entitled to claim compensation under the Package Travel and Linked Travel Arrangements Regulations 2018. These regulations ensure that holidaymakers are protected when their trip fails to meet expected safety standards.
To successfully claim compensation under the package holiday regulations, the following elements must be included:
- Improper Performance: The injury or illness must result from the improper performance of the package holiday contract.
- Breach of Duty: The organiser or supplier must have failed to exercise reasonable care.
- Supporting Evidence: Evidence such as photos, reports to hotel staff, medical documentation, and witness statements is crucial to substantiate your claim.
Under these regulations, claims can be made for personal injuries or illnesses caused by the improper performance of your holiday contract. The most common types of holiday accident claims include:
- Slips, trips and falls on poorly maintained pathways or wet/uneven surfaces without any warning signs;
- Food poisoning and illness from contaminated or unhygienic food provided as part of the package holiday;
- Swimming pool accidents caused by inadequate supervision or lack of safety measures;
- Sports-related injuries, particularly skiing accidents, which are prevalent during the winter season;
- Burns, scalds and chemical injuries resulting from unsafe or improperly maintained equipment;
- Allergic reactions triggered by the failure to provide accurate allergen information in food;
- Bedbug bites caused by unhygienic or poorly maintained accommodations leading to infestations.
These regulations do not apply to:
- Holidays covering a period of less than 24 hours, unless overnight accommodation is included;
- Trips organised on a not-for-profit basis for a limited group of travellers;
- Business trips booked under a general agreement between a company and travel provider.
How we can help with your package holiday accident claims
These package holiday accident claims are handled by us on a fully funded No Win, No Fee basis. This ensures that you do not have to pay any of our legal fees if your case is not successful.
So, if you’ve been injured or fallen ill during a package holiday, do not hesitate to seek a free consultation from one of our expert personal injury lawyers. With extensive experience of handling claims for holiday accidents, food poisoning, bedbug infestations, and more, we are here to assist you in securing the compensation you deserve for your ordeal.